Emergency WordPress Hack Recovery
From $499
Not a client yet? Your WordPress site is hacked, defaced, or completely down – and you need help now.
We provide fast, professional hack recovery for websites that don’t have an ongoing management plan with us.
No long-term contract required. Pay for the recovery. Get back online.
What's Included in Emergency Hack Recovery
Containment (within 2 hours of confirmation)
We check for outdated software, known vulnerabilities, weak security configuration, malware indicators, and SSL/HTTPS issues.
What you get: Security score + prioritized list of vulnerabilities to fix
Malware Cleanup
We remove malicious code, backdoors, infected files, and unauthorised admin users.
Restoration
We restore a clean version of your site – either from a known good backup or by rebuilding damaged files.
Hardening
We apply security fixes to close the entry point and prevent reinfection.
Incident Summary
You receive a written report explaining what happened, how we fixed it, and what you should do next.
Clear, Transparent Pricing
Standard Recovery – $499 flat fee
Best for most small to medium business websites (brochure sites, blogs, small e‑commerce under 100 products).
Includes everything listed above.
Complex Recovery – quoted before work
For large or complex websites (500+ pages, custom applications, multi‑site networks, severe data corruption).
We assess and provide a fixed quote before starting.
What’s not included:
- Ongoing management after recovery (we can quote separately)
- Redesign or new development
- Recovery of data not present in any backup (we work with what exists)
How Fast We Respond
During business hours (Mon–Fri, 9am–6pm SGT):
Response within 2 hours of your emergency request.
Outside business hours (nights, weekends, public holidays):
Response within 6 hours of your emergency request.
How to request emergency help:
Email hello@[brandname].com with subject line “URGENT HACK – [Your Website URL]”
Live chat on this website – start message with “EMERGENCY”
WhatsApp +65 XXXX XXXX – first message must say “EMERGENCY”
Turn Emergency Recovery into Long‑Term Protection
If you sign up for any [ongoing management plan](/pricing) within 14 days of hack recovery completion, we will credit 100% of your recovery fee toward your first month’s management fee.
That means:
- Pay $499 for recovery today
- Choose a management plan (e.g., Professional at $149/mo)
- Your first month is free (we deduct $149 from your invoice)
- You still have $350 credit remaining for future months
Credit applies to the same website only. Cannot be exchanged for cash.
After We Fix the Hack – Your Options
Option 1: You take over
We hand back a clean, hardened site. You manage it yourself. No further charges.
Option 2: Sign up for ongoing management
We continue to manage your site – updates, backups, security monitoring, support. Your recovery fee is credited as described above.
Option 3: One‑time remediation
If your site needs broader fixes beyond the hack (e.g., outdated core, abandoned plugins), we can scope a fixed‑price remediation project.
Frequently Asked Questions
I'm not sure if I'm hacked. Can you check first?
Yes. Start with a free security audit. If we find active malware, we’ll contact you immediately with a recovery quote.
Do you guarantee you can fix it?
In the vast majority of cases, yes. If we cannot recover your site to a clean, working state, you pay nothing. (Extremely rare edge cases – e.g., no backups and severely corrupted database – would be discussed before work begins.)
How do you accept payment?
Credit card, PayPal, or bank transfer. Payment is due before recovery begins for standard $499 flat fee. Complex recoveries may require 50% upfront.
Will my site be down during recovery?
We may need to put up a maintenance page while we work. Total downtime is typically 2–8 hours for standard recoveries.
Your Site Is Hacked. Let's Fix It.
Get professional help now – fast, transparent, and no long‑term commitment.
Response SLA: 2 hours (business hours) / 6 hours (after hours)
For existing management clients, emergency support is already included in your plan. Contact support@[brandname].com directly.