Premium WordPress Management
$449/month
A higher-security WordPress management plan for websites that handle sensitive data, support critical business functions, or need stronger oversight than a standard commercial plan provides.
Best for e-commerce stores, regulated industries, sensitive customer workflows, and websites where security incidents carry more serious consequences.
Who Premium Is For
Premium is designed for websites where the impact of a problem is higher.
This includes sites that:
- process payments
- handle customer or user accounts
- operate in regulated industries
- store or expose sensitive information
- support business-critical workflows
- need stronger security oversight and more formal incident handling
These criteria often apply to:
- WooCommerce stores
- Healthcare-related websites
- Legal and financial services firms
- Membership or customer portal sites
- Sites with elevated security expectations
- Businesses that need a stronger security posture, not just routine maintenance
If Professional is about protection and Business is about performance, Premium is about risk reduction, stronger control, and better response when something matters more.
Everything in Business — Plus Stronger Security and More Control
Premium includes everything in the Business plan:
- staging-tested updates
- daily encrypted offsite backups
- security hardening and firewall management
- 60-second uptime monitoring
- performance optimisation
- Core Web Vitals monitoring
- CDN setup and management
- SEO health monitoring
- visual regression testing
- monthly reporting
- faster support
On top of that, Premium adds the higher-sensitivity controls that many businesses need once a website becomes more critical.
Advanced Threat Detection & Monitoring
Premium includes a stronger monitoring posture than the lower plans. Instead of relying only on standard malware scanning and firewall controls, we add deeper visibility into what is happening inside the site environment.
This helps us detect suspicious changes earlier and respond with more confidence when something unusual appears.
This deeper monitoring includes:
- more aggressive security monitoring configuration
- suspicious activity review
- deeper event visibility
- stronger escalation handling
- faster operational response when something looks wrong
This is about reducing the time between “something happened” and “we know exactly what to do next.”
File Integrity Monitoring
One of the most valuable additions in Premium is file integrity monitoring.
This means we track unexpected changes to core WordPress files, theme files, and plugin files. If something changes without a clear reason — especially in places that should remain stable — we can detect it.
This matters because many compromises do not immediately take a site offline. Instead, malicious code is quietly inserted into files and left there.
File integrity monitoring helps catch that kind of activity far earlier than a simple “is the site working?” check.
Security Headers & Hardening
Premium includes stronger browser-level protections through security header implementation.
These include headers such as:
- HSTS
- Content Security Policy
- X-Frame-Options
- X-Content-Type-Options
- Referrer-Policy
- Permissions-Policy
These controls help reduce risks such as clickjacking, content injection, and insecure browser behaviour.
Combined with our standard WordPress hardening measures, this gives your site a stronger technical baseline against common attacks.
Plugin Vetting Against Known Vulnerabilities
Premium includes a more deliberate approach to plugin risk.
Before recommending or approving plugins, we check them against known vulnerability databases and assess whether they are actively maintained, widely trusted, and safe to use.
This reduces the risk of introducing software that creates avoidable exposure.
Many WordPress issues do not come from WordPress itself — they come from plugins with weak maintenance, poor security history, or abandoned development. Premium helps reduce that risk before it reaches your site.
User Access Audits & Privilege Review
Premium includes periodic review of who has access to your site and what level of access they have.
This helps identify:
- unnecessary administrator accounts
- outdated user access
- overly broad permissions
- accounts that should be downgraded or removed
In many compromised WordPress environments, the issue is not just software — it is access control. Premium helps reduce that risk.
Incident Response with Written Root Cause Analysis
When something significant happens, Premium does not stop at “we fixed it.”
We document:
- what happened
- when it was detected
- how we responded
- what the likely root cause was
- what changes were made to prevent recurrence
This gives you more than reassurance. It gives you a usable record of the event — useful for internal review, stakeholder communication, and better decision-making going forward.
For websites where trust, compliance, or operational continuity matter, this level of documentation is often essential.
WooCommerce Support Included
If your website runs WooCommerce, Premium includes WooCommerce support without needing an add-on.
This covers:
- product updates and edits
- pricing changes
- inventory adjustments
- basic checkout-related content updates
- WooCommerce-aware management considerations during updates
For online stores, every update carries more risk because revenue is involved. Premium gives your WooCommerce site a stronger operational safety net.
Note for Business clients: WooCommerce support is available as an add‑on for $79/month. Learn More
Dedicated Account Management & Priority Response
Premium includes a dedicated account manager and a 12-hour priority response SLA.
That means:
- faster acknowledgement of support requests
- clearer continuity in communication
- someone who knows your site and its history
- better coordination when something more complex is happening
For higher-stakes websites, this continuity matters. You are not being passed around a generic queue.
What Premium Does Not Include
Premium is our highest standard public commercial plan. However, some organisations may still need a more customised structure.
Not included by default:
- full enterprise consulting engagements
- custom development work
- full redesign or rebuild work
- formal compliance certification
- procurement-specific service structures
- multi-site government-style reporting frameworks
If you need more formal governance, public sector workflow alignment, or a custom operational structure, our Government service or a tailored agreement may be more suitable.
Important Notes Before You Start
Premium Still Starts with a Healthy Foundation
Premium is not a substitute for remediation. If your site is significantly outdated, compromised, using pirated software, or running on unsupported infrastructure, it may need foundational work before Premium can be applied properly.
We assess this first and tell you clearly if remediation is required.
Premium Software Licences Still Belong to You
Even on Premium, you remain responsible for the licences for any paid themes or plugins used on your site. We manage the update process, but we need valid licence keys, marketplace access, or updated files to apply those updates.
If a licence expires, we’ll flag it and notify you.
This Plan Is for Sites Where the Cost of a Problem Is Higher
Premium is not just “more features.” It is a different level of operational care for websites where incidents, compromise, or instability have more serious consequences.
Should You Choose Business or Premium?
Business is ideal when your website needs to stay fast, stable, and commercially effective.
Premium is the right step up when your site also needs stronger security controls, deeper monitoring, and more formal incident handling.
| Feature | Business | Premium |
|---|---|---|
| Staging-tested updates | Yes | Yes |
| Daily encrypted backups | Yes | Yes |
| Performance optimisation | Yes | Yes |
| Core Web Vitals monitoring | Yes | Yes |
| SEO health monitoring | Yes | Yes |
| Visual regression testing | Yes | Yes |
| Content support | Up to 30 mins/month | Up to 60 mins/month |
| Response SLA | 24 hrs | 12 hrs |
| File integrity monitoring | No | Yes |
| Security headers | No | Yes |
| Plugin CVE vetting | No | Yes |
| User access audits | No | Yes |
| Incident response reporting | No | Yes |
| Dedicated account manager | No | Yes |
| WooCommerce support | Add-on | Included |
If your site is commercially important, Business may be enough. If it is operationally sensitive, regulated, or higher-risk, Premium is usually the better fit.
Premium Plan Pricing
$449/month
Annual billing available on request or via annual plan.
Everything in Business
Advanced threat detection
File integrity monitoring
Security headers
Plugin vulnerability vetting
User access audits
Incident response documentation
WooCommerce support included
Up to 60 minutes of content updates per month
12-hour response SLA
Need Stronger Oversight for a Higher-Risk Website?
Premium is built for sites where stronger security, better incident handling, and more controlled management are worth paying for.
If you’re not sure whether Business or Premium is right, start with a free assessment and we’ll tell you honestly what your site needs.